Założona w Japonii w 1917 roku, YOKOHAMA Rubber Company Limited posiada bogate doświadczenie w różnych branżach, takich jak opony, przemysł morski, lotniczy i inne produkty przemysłowe, a także imponującą globalną sieć dystrybucji obejmującą wszystkie kontynenty. YOKOHAMA Pneumatici S.r.l to włoska spółka zależna utworzona w celu zarządzania wszystkimi działaniami niezbędnymi do nadzorowania lokalnego rynku opon.
Poprzez dołączenie YOKOHAMA, Osoba zatrudniona na tym stanowisku będzie częścią młodej i ambitnej firmy, szybko rozwijającej się w branży motoryzacyjnej. Oferujemy doświadczenie zawodowe w międzynarodowym środowisku i możliwość wzmocnienia umiejętności współpracy międzyfunkcyjnej
Przegląd ról
The ICT Application Specialist will join the ICT Team and support the maintenance, evolution, and daily operation of business applications, with a focus on ERP systems, mainly SAP Business One, in Operations-driven environments.
The role combines functional knowledge of ERP processes with technical skills and first-level IT support, acting as a key interface between business users, internal ICT teams, and external vendors.
Kluczowe obowiązki
- Collect, analyze, and document business requirements related to ERP and operational processes, translating them into functional specifications.
- Support SAP Business One application, especially in Operations areas (Logistics, Distribution, Procurement, Sales).
- Act as first-level (L1) IT support for general IT and application-related issues, ensuring timely resolution and user assistance.
- Collaborate with business users to understand workflows, identify gaps, and propose system-based solutions.
- Support the design, implementation, and maintenance of integrations between ERP and other applications (e.g. B2B, CRM, WMS, reporting tools, third-party systems).
- Coordinate with external vendors and consultants for application support, enhancements, and issue resolution.
- Assist in testing activities, including test case preparation, execution, and data validation.
- Support change requests and minor enhancement initiatives, ensuring alignment with business priorities and agreed timelines.
- Provide user support and contribute to training activities to ensure correct adoption of system functionalities.
- Maintain application documentation, procedures, and user guidelines.
Requirements & Experience
- Bachelor’s or master’s degree in engineering or economics.
- 3-5 years of experience in IT Application Support, ERP Analyst, or Application Specialist roles, ideally within a multinational environment.
- Hands-on experience with SAP Business One in operations-driven environments (manufacturing, logistics, or supply chain).
- Good understanding of end-to-end business and ERP operational processes.
- Experience with basic application integrations (APIs, interfaces, data exchange, EDI)
- Working knowledge of SQL and relational databases; Power BI is a plus.
- Advanced use of MS Office tools and general IT awareness for first-level support.
- Fluent English.
- Strong analytical, problem-solving, and organizational skills; able to manage multiple tasks effectively.
- Good communication skills, capable of interacting with both business users and technical teams.
- Proactive and service-oriented, with a strong willingness to learn and grow within a team.
What you can expect at YOKOHAMA:
- Flexible working hours, from Monday to Friday
- Smart working policy
- Competitive pay package aligned with seniority and responsibilities
- Ticket Restaurant for each working day
- Young and dynamic work environment
We look forward to welcoming you to our team and achieving great things together!
