Role Overview
Founded in Japan in 1917, YOKOHAMA Rubber Company Limited has a wealth of experience in various industries such as tyres, marine, aerospace and other industrial products as well as an impressive global distribution network covering all continents. YOKOHAMA Pneumatici S.r.l is an Italian subsidiary established to manage all the activities necessary to oversee the local tyres market.
By joining YOKOHAMA, the resource will be part of a young and ambitious company, fast growing in the automotive business. We are offering professional experience in an international environment and the opportunity to strengthen cross-functional collaboration skills
Key Responsibilities
- Collect, analyze, and document business requirements related to ERP and operational processes, translating them into functional specifications.
- Support ERP applications, especially in Operations areas (Logistics, Distribution, Procurement, Sales).
- Collaborate with business users to understand workflows, identify gaps, and propose system-based solutions.
- Support the design, implementation, and maintenance of integrations between ERP and other applications (e.g. B2B, CRM, WMS, reporting tools, third-party systems).
- Coordinate with external vendors and consultants for application support, enhancements, and issue resolution.
- Assist in testing activities, including test case preparation, execution, and data validation.
- Support change requests and minor enhancement initiatives, ensuring alignment with business priorities and agreed timelines.
- Provide user support and contribute to training activities to ensure correct adoption of system functionalities.
- Maintain application documentation, procedures, and user guidelines.
Requirements & Experience
- Bachelor’s or master’s degree in engineering or economics.
- Proven experience in IT Application Support, ERP Analyst, or Application Specialist roles, ideally within a multinational environment.
- Hands-on experience with complex, enterprise-grade ERP systems in operations-driven environments (manufacturing, logistics, or supply chain).
- Good understanding of end-to-end business and ERP operational processes.
- Experience with basic application integrations (APIs, interfaces, data exchange, EDI)
- Working knowledge of SQL and relational databases; Power BI is a plus.
- Advanced use of MS Office tools
- Fluent English.
- Strong analytical, problem-solving, and organizational skills; able to manage multiple tasks effectively.
- Good communication skills, capable of interacting with both business users and technical teams.
- Proactive and service-oriented, with a strong willingness to learn and grow within a team.
